In a landscape rife with sensationalism, the Energy Consultants Association (ECA) takes a stand to unravel the truth behind Octopus Energy’s recent report, which once again casts a shadow on the energy consultancy sector.
The ECA, as a staunch advocate for the energy consulting community, is poised to dissect the assertions made and shed light on the nuanced reality.
The Octopus report contains factually incorrect information, is primarily driven to generate PR to drive their own commercial direct channel model, and lacks credibility.
Suppliers like Octopus need to focus more on providing better prices for customers, reduce billing issues, lower deemed rates and help support switching ates – not try to drive PR to reduce them.
While the rhetoric of Octopus Energy’s report may grab headlines, The Energy Consultants Association (ECA) asserts its dedication to unbiased accuracy and ethical discourse.
Our advocacy for energy consultants and intermediaries is grounded in a commitment to professionalism, impartiality, and a well-rounded perspective.
The ECA’s unwavering commitment to fostering an equitable representation of the industry reflects our ongoing efforts to ensure that energy consultants’ essential contributions are acknowledged, respected, and accurately communicated.
Amidst the noise of misrepresentation, the ECA remains steadfast in its pursuit of a credible and collaborative energy landscape.
Reference 1 – Customer quoted using third party pricing platform on 17th August using 35,000 KWh annualised was £400 a year more expensive than the cheapest supplier
Reference 2 – Statista report https://www.statista.com/statistics/429551/big-six-complaints-received-per-100000-customers-uk/#:~:text=British%20utility%20company%20British%20Gas,Great%20Britain%20at%20the%20time.