As we step into 2024, the Energy Consultants Association (ECA) is dedicated to ensuring that our strategy and actions resonate deeply with the needs and aspirations of our members.
This commitment was at the heart of our recent member feedback survey, where we sought to understand the perspectives and priorities of those at the forefront of the energy consultancy sector.
Gratitude for Member Participation
First and foremost, we extend our heartfelt thanks to each member who took the time to participate in our survey.
Your valuable insights are the driving force behind our continuous improvement and strategic alignment.
Key Survey Findings
- High Alignment with Member Expectations: The survey revealed a strong alignment between our proposed strategy and member expectations, with an average rating of 8.79 out of 10. This encouraging score reflects our shared vision for the future of the energy consultancy industry.
- Priority Focus Area: Engagement with regulatory bodies like Ofgem and RECCo has emerged as a top priority. Members strongly advocate for addressing the shortcomings of energy suppliers, indicating a need for more proactive measures in this area.
- Addressing Rogue Broker Activity: A significant concern highlighted is the need to investigate and address rogue broker activities, underscoring the importance of maintaining integrity and ethical standards within our sector.
Ranked Areas of Focus
Our members have spoken, and the ranked areas of focus for the ECA are clear:
- Levelling the Playing Field – Raising Industry Standards
- Providing Robust Commercial Support
- Enhancing Communication Efforts
- Conducting In-depth Research
The feedback has also identified key challenges that need addressing, ranging from standardising objections and change of tenancy processes to engaging more effectively with RECCo on the Code of Conduct.
Armed with these insights, the ECA is more committed than ever to driving meaningful change and fostering a professional and equitable industry. We’re setting our sights on not only meeting but exceeding the expectations of our members.
The feedback from our members not only shapes our current strategy but also paves the way for an array of engaging and valuable initiatives we have lined up.
Here’s what you can look forward to:
- Informative Workshops and Webinars: Building on the success of our previous sessions, we are planning a series of informative workshops and webinars. These events will cover a range of topics, equipping you with the latest insights and best practices in energy consultancy.
- Members’ In-Person AGM: We’re excited to announce that our Annual General Meeting (AGM) will be held in person this year. This event will be a fantastic opportunity for networking, sharing ideas, and collectively shaping the future direction of the ECA.
- Expansion of the Executive Team: To better serve our growing membership and to enhance our advocacy efforts, we’re expanding our executive team. This addition of expertise and leadership will enable us to more effectively represent your interests and drive industry-wide improvements.
- Showcasing Our Members: Recognising the incredible work our members do, we plan to showcase and promote your achievements to our wider community. This initiative aims to highlight success stories, share best practices, and celebrate the contributions of our members to the energy consultancy sector.
Each of these developments is a step towards strengthening our association and enhancing the value we provide to you, our members. Stay tuned for more details on these exciting opportunities and how you can get involved.
Act Now: Become a Member
The Energy Consultants Association is your advocate for transparency and diligence in the energy industry.
Membership offers direct access to industry intelligence, networking, and a powerful collective voice.
We stand for accuracy and due diligence in the energy consulting sector.
Your participation in our upcoming webinars and ECA membership are vital to ensuring a fair and honest market.
Remember, the more members we have, the stronger our collective voice becomes in shaping the future of our sector.
Together, we can drive positive change and create an environment that supports growth and success for all.
We appreciate your ongoing support and dedication.
Should you have any questions or require further assistance, please don’t hesitate to reach out.