Protect your revenue and strengthen your business
Running an energy brokerage brings commercial pressures that go far beyond securing contracts.
Lost commission, contracts that don’t go live, customer disputes, complaints and changing compliance requirements can all put pressure on revenue, resource and customer relationships.
Through our partnership with PreAction, we’re giving ECA members access to specialist support designed specifically around the challenges faced by energy brokers.
From recovering lost revenue to complaints handling and commercial protection, PreAction provides additional expertise when you need it, allowing you to focus on running and growing your business.
What This Actually Looks Like for Your Business
PreAction works alongside energy brokers to help protect revenue, reduce operational pressure and strengthen their commercial position.
Their support extends beyond debt recovery and can include:
Revenue Recovery
Recovering revenue from failed contracts, non-go lives, cancellations and other contractual defaults.
Complaints Handling
Supporting the complaints process, including communications, evidence gathering, record keeping and resolution.
Terms & Conditions
Reviewing and strengthening agreements to help protect revenue and reduce commercial risk.
Broker Defence
Providing specialist support when contractual or commercial disputes arise.
For ECA members, it provides access to specialist resource without having to build that expertise internally.
Collect, protect and strengthen your business
Where it works best
PreAction’s support can be particularly valuable where:
It can support both established brokers looking to strengthen existing processes and growing businesses putting stronger commercial foundations in place.
Why We Partnered with PreAction
As a trade body, part of our role is to help members access practical support that addresses the real challenges of running an energy consultancy.
PreAction understands the energy broker market and the commercial pressures our members face. Their support goes beyond recovering outstanding revenue, covering areas including complaints, contractual disputes, Terms & Conditions and wider commercial protection.
What makes that valuable to our members is having specialist expertise available when it’s needed, helping to protect revenue, reduce internal pressure and allow businesses to concentrate on their customers and growth.
PreAction also works closely with the ECA and understands our wider commitment to raising standards and supporting a strong, professional energy consultancy sector.
Start the Conversation
If you’re dealing with lost revenue, complaints, contractual disputes or simply want to strengthen the commercial protection within your business, PreAction may be able to help.
You don’t need to wait until an issue becomes a bigger problem. An initial conversation can help you understand what support is available and where it could add value to your business.
Submit an enquiry using the form below and we’ll connect you with the PreAction team.
